Contact details: www.vanulftlanguages.nl Lamoenenhof 9 5371 DD Ravenstein The Netherlands +31 613845028 The Data Protection Officer at Elizabeth van Ulft Language Services is Elizabeth van Ulft. She can be contacted at info@vanulftlanguages.nl.

Personal data we process Elizabeth van Ulft Language Services processes your personal data because you use our services and/or because you provide us with this data. This is an overview of the personal data we process: - First and last name - Name of your employer or business - Address details - Telephone number - Email address - Bank account number - Tax identification number for your employer or business

Purposes for which we process personal data Elizabeth van Ulft Language Services processes your personal data for the following purposes: - To contact you by email or telephone if necessary for the performance of our services - To deliver products or services to you - To prepare and send invoices for our products and services - To process your payment - To comply with our administrative requirements and maintain our business relationship with you - To inform you of any changes to our products or services Elizabeth van Ulft Language Services also processes personal data when we are legally obliged to do so, for example when preparing and submitting our tax returns.

Automated decision-making Elizabeth van Ulft Language Services does not make decisions on the basis of automated processing about matters that could have (significant) consequences for persons. These are decisions taken by computer programs or systems that do not involve the intervention of a person (e.g. an employee of Elizabeth van Ulft Language Services). Elizabeth van Ulft Language Services uses the following computer programs or systems: - MS Office - MemoQ

Storage of your personal data Elizabeth van Ulft Language Services does not store your personal data for longer than necessary to achieve the purposes for which your data is collected and comply with any legal obligation, for example the requirement by the Dutch tax authorities for businesses to retain administrative records for a period of seven years.

Sharing personal data with third parties Elizabeth van Ulft Language Services only provides personal data to third parties where this is necessary for the fulfilment of our agreement with you or to comply with a legal obligation.

Use of cookies (or similar technology) Elizabeth van Ulft Language Services does not use cookies or similar technology.

Viewing, modifying or deleting data You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by our company and you have the right to data transferability. This means that you can submit a request to us to send the personal data that we have on you in a computer file to you or to another organisation that you specify. If you wish to exercise your right of objection and/or right to data transferability or if you have any other questions and/or comments concerning data processing, please send a specific request to info@vanulftlanguages.nl. We would also like to remind you that you have the right to submit a complaint to the national supervisory authority, the Dutch Data Protection Authority. Details of how you can contact the Dutch DPA are available at https://autoriteitpersoonsgegevens.nl/en/contact-dutch-dpa/contact-us.

Protection of your personal data Elizabeth van Ulft Language Services takes the protection of your data seriously and takes appropriate measures to prevent the misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification of your data. If you believe that your data is not secure or there are indications of misuse, please contact us on info@vanulftlanguages.nl.